WhatsApp is where your customers already live. Instead of sending price lists and waiting for bank transfers, you can run a real shopping experience inside chat.
Why WhatsApp commerce works in Nigeria
Buyers trust WhatsApp. They ask questions, compare options, and decide fast. Kudita connects your product catalog to the Official WhatsApp Business API (Meta) so customers can browse items, add to cart, and pay securely.
What you need to start
- A Kudita vendor account and ecommerce website
- Products (or services, courses, tickets) in your catalog
- Messaging Channels set up for WhatsApp Ordering Bot
How the flow works
Customers chat with your business number, explore your catalog through the AI shopping bot, and complete checkout without jumping between apps. You get the order in your Kudita dashboard — just like a website order.
Tips that convert more chats
- Keep product photos clear and prices up to date.
- Use short, helpful replies for common questions (delivery, sizes, payment).
- Promote your WhatsApp link on Instagram, flyers, and your ecommerce website.
Ready to try it? Create your free Kudita account and connect WhatsApp from Messaging Channels.
Was this helpful?
Share this article
Share
