Instagram drives discovery — but DMs often turn into endless screenshots and abandoned carts. An Instagram DM shopping bot keeps the conversation and the catalog together.
What Kudita adds to Instagram
Connect Instagram from Messaging Channels. The AI bot understands product questions, surfaces items from your Kudita catalog, and guides buyers toward secure checkout.
Best practices
- Reply quickly to first-time inquiries with your bot + human follow-up for complex requests.
- Use Stories and Reels to send people into DMs with a clear CTA.
- Keep stock and prices synced in Kudita so the bot never oversells.
Pair Instagram with WhatsApp and your ecommerce website for a full social commerce stack.
Was this helpful?
Share this article
Share
